Pick up in boutique
You can place your order online and collect it in a Genny boutique of your choice.
At checkout, please select "Pick up in boutique" as the shipping address and choose which boutique you would like your items delivered to.
Orders take an additional 1-2 working days to process upon delivery to the store of your choice and you will receive an email once your order is ready for pick up.
Kindly remember to bring with you:
- A valid ID
- The shipping confirmation email (printed or on a mobile device)
If someone is to pick up or return an order on your behalf, make sure they have:
- A copy of your ID
- A valid ID of the person who is picking up or returning
- The shipping confirmation email (printed or on a mobile device)
- An authorization, printed and signed by the person who made the order
The boutique will gladly hold your order for 15 days, so you may pick it up at your convenience.
